Returns
Eligible voluntary returns must be sent within 30 calendar days after delivery. Items must be unused, unwashed and in their original condition. Contact us with your order number before returning an item. We provide a free return label and do not charge a restocking or return processing fee.
Mail returns to Cedar Terrace Card And Party Shop, 6420 Garners Ferry Rd Unit V, Columbia, SC 29209. We do not accept in-store returns.
Damaged, defective or incorrect items
Please contact us with your order number and details so we can arrange a remedy. We cover necessary return shipping for damaged, defective or incorrect items. This policy does not limit rights or remedies required by applicable law.
Refunds and exchanges
We issue refunds to the original payment method within 10 days after receiving the return or proof of return shipment. Your payment provider may require additional time to post the refund. We do not offer voluntary exchanges; you may place a new order after a refund.
Email info@cedarterracecardandpartyshop.net or call +1 803-776-1955.